FAQ's

Having an account with us will give you access to view your account information and order history.

We do our best to ship all orders as quickly as possible. There will be expectations, but in general we will process all orders within three business days.

Once your order has been confirmed you will receive an email notifying you that we received your order.

You can review our Privacy Policy on how we use your information.

You can review our Returns Policy here.

Once the refund has been processed, it takes 7-10 days for the money to reflect in your account.

Please review our Returns Policy here.

We believe that online shopping should be as secure as shopping in a store. Payments made via the website are encrypted and are carried out by external secure payments agencies such as Payfast, Zapper and Ozow.

We do not have access to any of your details relating to debit or credit cards or other banking information. We respect your privacy and assure you that we only share your information if you have given us permission to do so.

We do reserve the right to disclose information in certain circumstances, as clearly set out in our Privacy Policy.